Blog: How to Give Practice Bytes Access to My CallRail Account

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Granting Practice Bytes access to your CallRail account allows us to monitor and manage your call tracking and analytics effectively. Follow these steps to give us access. Please send the invite to [email protected].

Step-by-Step Guide to Grant Access

  1. Log in to CallRail:
    • Go to CallRail and log in with your credentials.
  2. Access Account Settings:
    • Once logged in, click on your account name in the top right corner to open the dropdown menu, then select “Account Settings.”
  3. Navigate to Users:
    • In the Account Settings menu, click on “Users” to manage user access.
  4. Add a New User:
    • Click on the “Add User” button to invite a new user to your account.
  5. Enter User Information:
    • In the “Add New User” form, enter [email protected] in the email address field.
    • Fill in the name field if required (you can enter “Practice Bytes” if a name is needed).
  6. Assign User Role:
    • Select the appropriate user role for the new user. Typically, “Admin” or “Manager” roles provide sufficient access to manage call tracking and analytics:
      • Admin: Full control over the account, including user management and all call tracking settings.
      • Manager: Can manage tracking numbers, view reports, and access call recordings.
  7. Send Invitation:
    • Click “Send Invitation” to invite Practice Bytes to your CallRail account.

Confirming Access

  1. Acceptance by Practice Bytes:
    • Once you have sent the invitation, Practice Bytes will receive an email and accept the access.
  2. Notification:
    • You will receive a notification confirming that the access has been granted.
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